With our experience at analysing training needs, we carry out a TNA that focuses on your business objectives, and translates your employees’ IT needs into a cost-effective, professional training plan.
We use one or more of the following techniques to propose a training programme that is tailored to the needs of your organisation:
• Meet with key people in your organisation to understand business objectives and goals
• Examine job profiles and roles
• Carry out one-to-one interviews with key staff to understand their needs
• Assess employee skills using questionnaires, or by testing with an online diagnostic tool
• Observe a sample of staff members at work to understand job roles and key tasks
• Focus groups - facilitated small group discussions with a representative sample of people
We will feed back the results of your TNA in a simple and clear format. The outcome will be a robust learning and development plan, based on our analysis and linked to organisational, team and individual objectives.
Job Profiling
Job Profiling supports the identification of the training needs of your employees. We help you consider the key behavioural and skill requirements of each job, support the development of the skills of your organisation and help you to achieve your objectives.
The Job Profiling process can be tailored to suit each individual organisation. The key activities that we carry out are:
• Meet with a sample number of staff to discuss and analyse their role and obtain their views and feedback
• Obtain and analyse job descriptions and key objectives
• Sit with individual staff at their desks in order to identify their key activities
• Measure and record the time taken to perform key tasks in order to assess the effectiveness of future training
• Identify applications and skills that each member of staff requires to perform their job and achieve their objectives
The results will provide you with a hugely valuable tool when assessing training needs and enable you to discover new ways to improve productivity and achieve your business objectives.
Course Builder
We build professional training courses for a wide range of organisations. Whether to learn a bespoke IT system, or training that is customised to suit the organisation or individual’s needs. Building successful training courses takes time andexperience. Use our experience, to let you focus on core business functions.
Courses are designed to suit each individual organisation and situation, and can be in the form of ‘group’ or ‘one-to-one’ sessions. As part of the Course Builder service we can:
• Meet stakeholders to establish your requirements, and deliver recommendations on appropriate training methods
• Design course materials such as lesson plans, presentations and exercises
• Create professional course notes and other post-course support material such as ‘shortcut’ or ‘quick reference’ cards
• Design a post-course evaluation strategy to allow you to measure results and future needs
New Starter Induction
We help you introduce new employees into your organisation with induction training that focuses new starters on key business processes and equips them with the skills to contribute effectively to your organisation. Whether seasoned professionals or Graduate entrants we deliver bespoke programmes that comprise elements that we can help you select, such as:
• Essential IT skills, tailored to your systems and processes
• Business skills training, such as communication or presentation skills and team building
• Our ‘DEADLINE– Improve Your Outlook’ course, where your staff can learn how to use Microsoft Outlook (or similar collaborative application) to manage their workload and meet your deadlines.
• Outlining of available training opportunities, services and booking systems
Whether you wish us to provide training that will supplement an existing induction programme, or assist you in designing a new induction plan, we have the experience and skills to make sure that your new employees can have the best possible start.
Post-course Reporting
Measuring the success of training is crucial to ensuring its effectiveness and checking that it provides value for money. By providing you with our post-course reporting service, you can use our experience to help you confirm that your
objectives are achieved.
To help you evaluate the success of training, and identify further training needs we can:
• Ensure there is an effective system in place to measure existing skill and efficiency levels before trainingcommences
• Provide post-course evaluation forms tailored to your organisation’s requirements for course participants to complete
• Carry out follow up discussions with course attendees an agreed period after the training and, where appropriate, carry out assessments
• Analyse evaluation data, provide statistics, report on progress of course participants, and identify any further training needs
• Where required, provide post-course support to training course participants
If you decide to take advantage of our Post-Course Reporting service, it will provide you with a valuable tool in assessing the impact of a training project and help you to develop training plans for you staff in the future.
Bespoke Training for Senior Executives
Senior executives have particular training requirements. Whether it be high level, expert communication training to add power to presentations or short tailored sessions on new business or IT applications, we have both the
experience and range of training options your executives seek. Programmes include:
• ‘DEADLINE– Improve your Outlook’– tailored sessions to manage mail, commitments and task priorities
• Conversion to MS Office 2007 & general IT Skills coaching
• Bespoke MS PowerPoint Training
• Video assisted communication and presentation training
• Appraisal Training
• Leadership Impact
Virtual Training Manager
You recognise that the determination of training needs and the efficient running of programmes that deliver the performance improvements you seek are important to your business, but cannot allocate sufficient resource internally. Perhaps your staff are overstretched and need a bit more support. Let Banner Duncan support you as if we were your own Training Manager:
• Profile roles and conduct TNA
• Establish appropriate and cost-effective training programmes
• Manage the allocation of staff to training modules and manage attendance, establishing auditable databases
• Conduct full post course evaluation and reporting to management
For short or long term training commitments Virtual Training Manager will allow your key staff to focus on core commitments.
insITu One to One Individual Coaching
insITu delivers a trainer to your door! Tailor made sessions to address individual development needs at your desk and at a pace you are comfortable with. You may decide that certain members of staff do not really need full trainingsessions as they have plenty of experience, but would benefit from coaching on specific elements of the applications you use. Whether it is specific data analysis (pivot tables?), a session on managing long Word Documents or advanced PowerPoint features, insITu is a highly efficient and cost effective way to improve skills with minimum disruption.
The benefits to you are:
• One to one training at your pace
• Focused and tailored to your needs – staff learn what THEY need to learn
• No need to leave your desk
• Cost-effective - no staff travel costs
Call us now to discuss how insITu can help you meet your particular training requirements.
