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Customer Care and Telephone Techniques
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Motivation and Delegation
Presentation Techniques
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Introduction to Successful Selling
 


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Presentation Techniques
Learn how to prepare and deliver professional,interesting and engaging presentations.

Who should attend?
Anyone whose work involves addressing meetings or making group presentations. That needs to learn practical ways to prepare and deliver clear, persuasive presentations while commanding the attention of the audience and holding interest.

Course overview
• Why people fear presenting to an audience
• Five Ws of preparation
• Researching the audience before you start
• Selecting appropriate material and prompts
• Discovering visual aids that work for your environment and analysing when you should use them
• Using an eight step plan to decide what is relevant information
• Adjusting your voice, mannerisms and posture to deliver a professional presentation
• How to control your nerves and prepare effectively
• Encouraging questions, handling objections and interpreting the non-verbal language of the audience
• Analysing internal feedback
• Ways in which to evaluate your presentation

Pre-requisites
The requirement to stand out from the crowdwhen delivering presentations.
Duration
1 or 2 Full day
Price
Onsite: £750 + VAT per day
Offsite: £895 + VAT per day

Options
One day or half day theory followed by a small presentation by the delegates.
Two day or one day theory followed by presentation by the delegates and video feedback