Banner Duncan Home Page Microsoft Office Training Adobe and Quark training courses A Selection of business training skills Windows, Windows Server and Cisco training A list of services offered by Banner Duncan Free training resources Contact details for Banner Duncan
Business Skills Training
Agenda Setting and Minute Taking
Assertiveness Skills
Business Letter Writing
Communication Skills
Conflict Management
Customer Care and Telephone Techniques
Influencing and Negotiation Skills
Leadership, Motivation and Delegation
Managing Upwards
Motivation and Delegation
Presentation Techniques
Team Building
Train the Trainer
Introduction to Successful Selling
 


Book this Course | Contact US | PDF Outline

Leadership, Motivation and Delegation
Gain an understanding of the fundamental skills of management. Learn the art of managing and maintaining motivated staff to optimise work performance and morale.

Who should attend?
Anyone that has to manage and lead people in their work place and wants to learn how to become an effective leader and motivate their staff, team members and peers to be the best theycan be.

Course overview
• Role of a leader in a modern organisation
• Different styles of leadership and looking at your style
• How to utilise your skills to optimise work performance and morale
• Clear communication using verbal and non- verbal methods
• The different ways to foster and hinder motivation within the work place
• Identifying the source and implications that lead to low morale
• Understand and appreciate the importance of delegation
• Effective delegation skills to improve the use of staff time

Pre-requisites
The desire to become an effective leader and not be shy of hard work, because it takes hard work and effort by the bucket-load to be a good leader.
Duration
1 Full day
Price
Onsite: £950 + VAT per day
Offsite: £1,100 + VAT per day

Options
Tailored workshops for all levels of leadership