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Business Skills Training
Agenda Setting and Minute Taking
Assertiveness Skills
Business Letter Writing
Communication Skills
Conflict Management
Customer Care and Telephone Techniques
Influencing and Negotiation Skills
Leadership, Motivation and Delegation
Managing Upwards
Motivation and Delegation
Presentation Techniques
Team Building
Train the Trainer
Introduction to Successful Selling
 


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Influencing and Negotiation Skills
Learn how small adjustments in your negotiation techniques can generate significant improvements in business and personal achievements.

Who should attend?
Anyone that wants to take a skill that you use in everyday life to the next level and become a knowledgeable and skilled negotiator. If you need to be able to effectively negotiate business contracts, labour, sales, suppliers or significant products or services this workshop will increase your proficiency as a skilled negotiator.

Course overview
• Defining and understanding the principles of negotiation
• How to plan and prepare
• Assessing the opposition and identifying your objectives
• Choosing your strategy and methods to maintain focus
• Creating the right atmosphere
• Personal power and how to increase it
• Compiling and responding to proposals
• Establishing and strengthening your position inthe communication
• Implementing decisions by creating a plan of action
• Choosing how and when to close

Pre-requisites
The desire to learn a business skill that transcends all others.
Duration
1 Full day
Price
Onsite: £950 + VAT per day
Offsite: £1,100 + VAT per day

Options
Tailored workshops for all types of negotiations