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Business Skills Training
Agenda Setting and Minute Taking
Assertiveness Skills
Business Letter Writing
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Assertiveness Skills
Become a confident and effective minute taker and agenda setter by learning how to tackle these tasks and responsibilities in a structured format.

Who should attend?
Anyone that is tasked with agenda setting or minute taking that needs to be equipped with ideas for successful preparation of relevant agendas and be able to take accurate and professional notes or minutes.

Course overview
• How to plan and prepare for meetings
• State the role and responsibilities of the chairperson
• Look at different agenda styles to determine the appropriate style for forthcoming meetings
• Set well structured agenda layouts
• Learn about obstacles to effective listening and demonstrate your own listening skills
• Identify a method of note-taking that suits your preferred style
• Select important and relevant points from
a discussion
• State agreed accepted conventions for the format of minutes
• Produce clear, concise and accurate minutes

Pre-requisites
There are no prerequisites for this course. However, it would be helpful if you could bring any previously taken notes and minutes (blacking out areas of confidentiality) as they will be used in
the course.
Duration
1 Full day
Price
Onsite: £750 + VAT per day
Offsite: £895 + VAT per day

Options
Tailored workshops Please ask for full detail.